Many of our customers choose to pre-order their goods and pick them up from our Christmas farm Shop, which is open 22, 23 and 24 December (see opening times at the bottom of this page).
If you do require home delivery of your products, this can be arranged. Please advise us of your delivery requirements when we call you, and we will let you know our delivery windows.
Unfortunately, we cannot accept returns of perishable goods. If, for any reason, you are unhappy with any product you buy from us please let us know either in-person at the farm shop, via 01206 210383 or at email@example.com. We will do our absolute best to make sure that you're happy with your order.
Our return policy for non-perishable items lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contacts us on the email address above to discuss non-perishable returns.
If you have simply changed your mind and no longer want the items you have ordered, we may have to charge you a return delivery fee if the items can't be dropped off at the farm.
. We accept cash, Visa and Mastercard.
For wholesale orders, please contact us at to discuss pricing.
You may cancel your order by giving us notice of cancellation of order within 7 days of placing it. Such notice may be given by telephoning the number set out on your invoice/receipt.We will acknowledge receipt of your cancellation and refund the card account on which the goods were purchased or mail a cheque for the amount if needed.